CarFluent clones your salesperson once — their face, their voice — then sends a genuinely personal video to every lead, books the appointment, and follows up on its own. Then it does the same thing for your service drive.
Three kinds of video, all generated automatically, all sent as a link — never an attachment.
Your salesperson films a short consent-recorded sample once. After that, CarFluent generates video in their likeness for every lead — greeting them by name, referencing the exact vehicle they asked about and the question they actually typed.
Film the vehicle once, face-free. CarFluent writes a walkaround script from that customer's actual questions, narrates it in the rep's cloned voice, and muxes it onto the footage. The customer sees the car and hears the person they've been texting.
Every vehicle on the lot gets its own video — built from the photos and specs you already have, rebuilt automatically the moment the price changes or new photos land. No one has to remember to redo it.
A scheduler runs every few minutes and works the entire store — sequences, campaigns, reminders, escalations, win-backs. Nothing waits on someone's memory.
Unclaimed leads escalate on a clock you set. Managers get told before the lead goes cold, not after the month closes.
Multi-touch cadences across text, email and video that halt the instant a human replies or an appointment is booked.
Inbound questions get a real answer in seconds. Anything that needs a human is escalated with the context attached.
Every automated message is guarded by its cause. Run the scheduler twice, re-import a feed — a customer still hears from you once.
Do-not-contact is honoured on every path. After-hours texts get an honest "first thing in the morning" instead of a 2am sales pitch.
Plain IF/THEN automations your BDC manager can change without calling anybody.
Most of a dealership's customers are in service. CarFluent treats that like the front end.
The tech's video, the recommended work, the price — on one page the customer approves with a tap. Their decision outranks everything downstream.
The invoice goes out by text and gets paid from the phone. Charged once, receipted once — retries and hiccups can't double-bill.
Customers book their own visit against real capacity across both lanes, choosing waiter, loaner or drop-off.
Declined work, lapsed customers, mileage due, expiring warranties, service-to-sales equity — surfaced as call lists with the reason attached.
Ask after close. A low score creates a same-day save task; a high one asks for the review. No survey blasting.
Open recalls swept automatically, mileage predicted per customer from their real driving pattern.
Text, email, rich messaging and calls threaded per customer.
Recorded, transcribed and scored, so wins become training tape.
Installs on a phone. Today's queue, scan a licence, reply from the lot.
Group-ready: each store's inventory, staff and pages stay its own.
Activity flows back to the system you already run. Nothing gets ripped out.
Source P&L, funnel, show-rate and gross — from the same rows, not a second spreadsheet.
A shopper on your site is face-to-face with a rep in one tap.
Provider credentials stored encrypted, roles enforced on every screen.
Inventory, staff and your existing lead sources connect first. Your DMS feed drops in as a file feed — no rip-and-replace, no downtime on the floor.
A few minutes each, with written consent captured in the software. That footage powers every video that rep ever sends.
Start with a single cadence — usually fresh internet leads. Watch the response rate, then switch on the next one. Nothing is all-or-nothing.
Video approvals and text-to-pay go live once the front end is humming, and the mining segments start filling the BDC's call list from customers you already own.
CarFluent is new. We're not going to show you a wall of logos or invented case-study numbers. If you want a reference, ask us and we'll tell you honestly where we are.
Business texting has a queue. US carriers require A2P 10DLC registration and it takes one to three weeks — nobody can shortcut it. We start that paperwork on day one so the clock runs while we set everything else up.
Nothing pretends to work. If a provider isn't connected yet, the software says so plainly instead of reporting a send that never happened. That principle is enforced in the code, not just the sales pitch.
Send us your store name and we'll walk you through a live store — your vehicles, your lead sources, and a real video generated on the call.
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